Terms of service
§ 1
Scope & Exclusion Clause
(1) The following Terms and Conditions in the version valid at the time of the order exclusively apply to all legal relationships between the operator of this online shop, HGG Reitsport, and its customers.
(2) Any differing terms and conditions from the customer are hereby rejected.
§ 2
Conclusion of Contract
(1) The presentation of products in the online shop does not constitute a legally binding offer by the seller to conclude a purchase contract. It merely invites the customer to submit a binding offer by placing an order.
(2) By submitting the order in the online shop, the customer makes a binding offer to enter into a purchase contract for the goods contained in the shopping cart. By submitting the order, the customer also accepts these terms and conditions as solely binding for the contractual relationship.
(3) The seller confirms receipt of the order by sending an order confirmation via email. This order confirmation does not constitute acceptance of the offer. It merely informs the customer that the order was received. The contract is only concluded upon delivery of the goods or a separate written confirmation of acceptance.
§ 3
Retention of Title
The delivered goods remain the property of the seller until full payment has been received.
§ 4
Due Date
Payment of the purchase price is due upon placing the order.
§ 5
Warranty Rights
(1) The customer’s rights in the event of defects follow the statutory provisions unless otherwise stated in the following. For customer claims for damages against the seller, the limitations in § 6 apply.
(2) The limitation period for defect claims is 2 years for new items and 1 year for used items for consumers. For business customers, it is 1 year for both new and used items.
These shortened limitation periods do not apply to claims for damages due to injury to life, body, or health, or for breaches of essential contractual obligations (i.e., obligations whose fulfillment is necessary to achieve the purpose of the contract, e.g. delivering goods free of defects and transferring ownership). They also do not apply to damage caused by willful or grossly negligent breach of duty by the seller, its legal representatives, or agents. The right of recourse under § 478 BGB remains unaffected for business customers.
(3) No guarantees are provided by the seller.
§ 6
Limitation of Liability
(1) The customer’s claims for damages are excluded, unless stated otherwise below. This exclusion also applies to the seller’s legal representatives and agents.
(2) The above exclusion does not apply to claims for damages resulting from injury to life, body, or health, or for the breach of essential contractual obligations (see § 5 (2)). It also does not apply to damage caused by willful or gross negligence on the part of the seller, its legal representatives, or agents.
(3) The provisions of the German Product Liability Act (ProdHaftG) remain unaffected.
§ 7
Prohibition of Assignment and Pledging
The assignment or pledging of customer claims or rights against the seller is not permitted without the seller’s consent unless the customer can demonstrate a legitimate interest.
§ 8
Set-off
The customer may only offset claims if their counterclaim is legally established or undisputed.
§ 9
Applicable Law & Jurisdiction
(1) The contractual relationship is governed by the laws of the Federal Republic of Germany. Mandatory consumer protection laws of the country in which the customer has their habitual residence remain unaffected. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
(2) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is the location of the seller’s registered office.
§ 10
Gift Cards
Gift cards cannot be redeemed for cash and are excluded from return or exchange.
§ 11
Severability Clause
If any provision of these Terms and Conditions is found to be invalid, the validity of the remaining provisions shall not be affected.
Cancellation Policy
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
Important: Custom-made items are excluded from return or exchange.
The withdrawal period is fourteen days from the date on which you, or a third party named by you who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must notify us –
Sporthandel Liebermann, Adrian Liebermann, Eichhofweg 3, 96450 Coburg, Germany,
Phone: +49 (0)9561 7334280, Email: info@hgg-reitsport.de –
by means of a clear statement (e.g. a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your notification before the 14-day period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you (excluding delivery costs) without delay and at the latest within fourteen days from the date we receive your withdrawal notice. We will use the same payment method that you used in the original transaction, unless explicitly agreed otherwise; you will not be charged any fees for this refund.
We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods—whichever is earlier.
You must send back or hand over the goods to:
Sporthandel Liebermann, Adrian Liebermann, Eichhofweg 3, 96450 Coburg, Germany,
Phone: +49 (0)9561 7334280, Email: info@hgg-reitsport.de
without undue delay and in any event not later than fourteen days from the day you notify us of your withdrawal. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You are responsible for the cost of returning the goods.
You are only liable for any diminished value of the goods if this loss in value results from handling the goods in a manner not necessary to examine the nature, characteristics, and functioning of the goods. If you cannot return the received performance or only in part or in a deteriorated condition, you must provide compensation. Compensation is only required if the deterioration or use exceeds what would be expected from testing the product as would be customary in a retail store.
Withdrawal Form
(If you wish to cancel the contract, you can use this form. You may also withdraw informally. If you choose to use this form, please print it, fill it out, and send it to us by post or email.)
To:
Sporthandel Liebermann
Eichhofweg 3
96450 Coburg
Germany
Phone: +49 (0)9561 7334280
Email: info@hgg-reitsport.de
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods:
Ordered on () / Received on ():
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if notification is on paper):
Date:
(*) Delete as appropriate.